DASH Score
16/24
Safety Plan Ready
Sarah M
AI-generated
Case journal
Live
On Track
✓ Case journal updated
Sarah M — High Risk
🤖 AI Assistant
3 tasks due today
Built for UK Domestic Abuse Charities
Everything your refuge runs on — in one place, with AI you control.
Helpath is the system a domestic abuse refuge runs on — safe houses, rooms, cases and tasks in one place. Its AI is designed to take repetitive admin off your team while a worker stays in charge of every decision.
A UK company · Data processed under UK GDPR & the Data Protection Act 2018 · Co-designed with DA frontline workers
Join our founding cohort of DA refuges — help shape the product and get priority onboarding.
Cards shown here are illustrative designs.
Why Helpath Exists
Case workers are drowning in admin — not because they lack dedication, but because their tools weren't built for this work.
Less admin, more support
Helpath's AI is being built to draft the repetitive paperwork — case summaries, document summaries and follow-up tasks after calls — so your team can spend more time with survivors and less on admin.
See the full picture, instantly
Every contact, assessment and document in one chronological case record, so each handover starts from the same page.
GDPR-ready, safeguarding-first
Designed from the ground up for sensitive data — role-based access, audit logging, encryption and UK data-protection standards are architectural requirements, not add-ons, implemented ahead of any real client data entering the system.
How It Works
Case workers are drowning in admin — not because they lack dedication, but because their tools weren't built for this work.
Answers to Your Questions
Find direct answers to common questions about Helpath.
Who is Helpath designed for
Helpath is built specifically for UK domestic abuse charities — case workers, support workers and service managers who need to manage cases, track risk, and report to funders and commissioners.
Is Helpath secure enough for sensitive case data?
Helpath is designed with UK GDPR compliance, encryption, role-based access and audit logging as core requirements, not optional add-ons. Today it holds no real client data: all testing uses fictional cases. No real client data will enter Helpath until safeguards including our security hardening, audit-logging coverage and data protection impact assessment are complete.
Do we need any technical skills to use Helpath?
No. Helpath is designed for busy frontline workers, not IT teams. We handle all setup, and training is included.
What AI features does Helpath include?
Our first AI features help case workers summarise case records and documents, answer questions about a case, and suggest follow-up tasks after calls. They are built and being tested with fictional cases; none is used with real client data. They are designed to support a worker's judgement, never replace it. Citations back to source notes are designed in but not yet built; risk-and-deadline prompts and translation are on our roadmap. Our AI runs on Amazon Bedrock, which does not use our data to train its models. No AI feature will be used with real client data until safeguards including our security hardening, audit-logging coverage and data protection impact assessment are complete.
What do I get by joining the waitlist now?
Founding members receive exclusive pricing when Helpath launches, plus priority access to our onboarding programme. There's no commitment — we'll simply let you know when we're ready.
How is Helpath different from other case management tools?
Helpath is built for refuges first: safe houses, rooms and casework sit in one system, designed around how refuge teams work. Its AI is designed to stay inside the case record, clearly labelled, with every output there for a worker to check — so teams won't need to copy case details into outside AI tools.
Your team deserves better tools. Survivors deserve more of your time.
Join our founding cohort — be among the first refuges to use Helpath, and help shape it.
No commitment required. Book a demo and we’ll talk about a pilot whenever you’re ready.