Connect Clients to the Right Support

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Who Refers to Us

Who Refers to Us

We receive referrals through secure, dedicated channels from a wide network of trusted partner organisations.

We receive referrals through secure, dedicated channels from a wide network of trusted partner organisations.

Local Authorities & Charities

Council housing teams, social care departments, and third-sector organisations refer clients directly through our dedicated secure channel.

Police & Healthcare

Police services and NHS or community health teams connect vulnerable individuals to our pathway following incidents or clinical assessments.

Partner Agencies

Legal organisations, education institutions, and a wide range of other partner agencies all use our referral channels for efficient, secure submissions.

How It Works

A clear, structured process from referral to placement — every step of the way.

01

Referral Received

Submitted via dedicated secure channels from charities, local authorities, police services, and partner agencies.

01

Referral Received

Submitted via dedicated secure channels from charities, local authorities, police services, and partner agencies.

02

Comprehensive Assessment

Full assessment covering risk level, Universal Credit eligibility, Housing Benefit, and the client's full circumstances.

02

Comprehensive Assessment

Full assessment covering risk level, Universal Credit eligibility, Housing Benefit, and the client's full circumstances.

03

Documentation Collected

All required supporting documents for housing claims are gathered and verified to a professional standard.

03

Documentation Collected

All required supporting documents for housing claims are gathered and verified to a professional standard.

04

Matched & Referred

Clients are matched to the most suitable organisations or accommodation providers based on assessed needs.

04

Matched & Referred

Clients are matched to the most suitable organisations or accommodation providers based on assessed needs.

What Our Referral Assessment Covers

Every referral undergoes a comprehensive assessment, ensuring providers receive well-matched clients with verified documentation and clear recommendations.

Risk Level Determination

We determine whether each client presents a high or low risk profile, enabling safe and appropriate matching to providers.

Risk Level Determination

We determine whether each client presents a high or low risk profile, enabling safe and appropriate matching to providers.

Universal Credit Eligibility

We assess each individual's eligibility for Universal Credit and identify all applicable housing-related entitlements.

Universal Credit Eligibility

We assess each individual's eligibility for Universal Credit and identify all applicable housing-related entitlements.

Housing Benefit Review

We verify eligibility for the housing element of Universal Credit and Housing Benefit where applicable.

Housing Benefit Review

We verify eligibility for the housing element of Universal Credit and Housing Benefit where applicable.

Circumstances Review

A holistic view of the client's situation ensures the referral route leads to the best possible outcome.

Circumstances Review

A holistic view of the client's situation ensures the referral route leads to the best possible outcome.

Documentation Package

All required supporting documents for housing-related claims are collected, verified, and included with every referral.

Documentation Package

All required supporting documents for housing-related claims are collected, verified, and included with every referral.

Provider Matching

Clients are referred only to organisations best suited to their assessed profile — maximising placement success.

Provider Matching

Clients are referred only to organisations best suited to their assessed profile — maximising placement success.

Referral service fee.

Referral service fee.

A flat fee of £200 applies for each completed assessment and referral.

A flat fee of £200 applies for each completed assessment and referral.

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For enquiries, email
hello@helpath.ai